Privacy Policy

1. Information We Collect

When you use our website or make a purchase, we may collect the following information:

• Name, email address, and phone number
• Shipping and billing address
• Payment information (processed securely through Stripe — we do not store card details)
• Order history and product preferences
• Website usage data (via cookies and analytics)
• Communications with our support team

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to customer service requests
• Send promotional communications (with your consent)
• Improve our website and product offerings
• Comply with legal obligations
• Detect and prevent fraud

3. Payment Security

All payment processing is handled by Stripe, a PCI DSS Level 1 certified payment processor. Varro Labs does not store, process, or have access to your complete credit card information. All transactions are encrypted using industry-standard TLS/SSL technology.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service providers who assist in operating our website and fulfilling orders (e.g., shipping carriers, payment processors). These partners are contractually obligated to protect your data.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain website functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are maintained for a minimum of 7 years for tax and regulatory compliance.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time. To exercise these rights, please contact us at support@varrolabpeptides.com. We will respond to your request within 30 days.

8. Children's Privacy

Our website is not intended for individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 21, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact

For questions about this Privacy Policy, please contact us or email support@varrolabpeptides.com.